Cancellation Policy

At Beyuvana, we understand that sometimes you may need to cancel your order. Please read our cancellation policy carefully to know your options.

1.Order Cancelling Window

Orders can be canceled within 2 hours of placing the order, before the order is processed for shipping. Once the order has been processed, it cannot be canceled.

2. How to Cancel

To cancel an order, please contact our customer support team immediately via email or phone, providing your order number and cancellation reason. Our team will confirm the cancellation if it is within the allowed time frame.

3. Refunds for Canceled Orders

If your order is successfully canceled within the allowed window, a full refund will be processed using the original payment method within 7–10 business days. Refund processing times may vary based on your bank or payment provider.

4. Orders Already Shipped

Once the order has been shipped, it cannot be canceled. You may refer to our Return & Refund Policy if you wish to return the product after delivery.

5. Contact Us

For cancellations or inquiries regarding your order, please contact us at support@beyuvana.com.